Archive of ‘Client Management’ category

Overwhelmed by busy season?! ShootQ to the rescue!

Have you guys heard about the BIG changes coming to ShootQ? We have, and we have been SO excited to see them roll out! If you aren’t using ShootQ, you are missing out on a CRAZY valuable tool for your photography business. Chances are, if you’re doing something manually in your business, ShootQ can take it over, and provide you with precious extra time! Emailing the same thing over and over? ShootQ can handle that. Still having clients sign their contracts in person? Let ShootQ email them a digital contract. Tired of collecting payments or sending invoices manually? Look no further. At this point, we’re wondering if there’s anything ShootQ CAN’T handle for us!

We are SO excited about the changes, we invited Adam Fried back on the show to chat with us a bit about what’s new, what’s the same, and what to expect from the revamped ShootQ. Tune in to hear how you can take advantage of ShootQ to help you with your photography business!

Key Takeaways

  • Take FULL advantage of the free trial. Oftentimes, we’ll sign up for a free trial for something, dip our toe in, and get so overwhelmed with the whole process that we don’t really end up using whatever it is to it’s full extent, which means we’re just confused the whole 30 or 60 days or whatever, and end up not subscribing to the service at the end. So here’s the awesome thing. ShootQ is designed to really help you with setting everything up. They help make the on boarding process fun, so you get incentives to complete your set up. There’s always someone to help you,
  • Don’t be scared of change! If you already use ShootQ, don’t be scared they’re going to mix everything up on you! You have the option to keep things the same for as long as you like, and ShootQ is rolling out new features slowly, so you can very easily make the switch without feeling overwhelmed.
  • Utilize questionnaires. Questionnaires are a GREAT way to know all sorts of things about your clients. From the very first inquiry, you can use a ShootQ questionnaire to find out more info about your client & what kind of shoot they’re looking for. After the shoot, you can use a questionnaire to find out what worked, what didn’t, and get honest feedback about your shoot. ShootQ has unlimited questionnaires you can send your clients, which makes the whole process very easy and streamlined!
  • Keep track of all of your clients. ShootQ makes it SO easy to keep track of your clients. First off, obviously all their information is saved in your ShootQ, so you know their contact info. Also, you can look back on ALL your past shoots, and you can see notes you’ve made throughout the years. This is great for something like locations. You can make a note of what locations you’ve already used, so you know new locations to offer them. You can also note important things like birthdays and anniversaries, so you can send little notes or gifts on those big days!
  • GO MOBILE. These guys are rolling out an AWESOME mobile app to go along with their service. It’s going to be revamped, and easier to use than ever. You’ll have all your client info at your fingertips, all the time. So if you forget something before the shoot (like dad’s name… raise your hand if you’ve done that!), you can quickly look it up & save yourself!

Of course, Adam talks about a LOT more ShootQ features, as well as shares a hilarious story about #vanlife. (You just have to listen, I can’t explain that here!) So be sure to download this episode now! THANKS FOR LISTENING!! Have a great week everybody!

 



Download from iTunes Here

Download from iTunes Here

Episode 61: Tools for Automation with Adam Fried of ShootQ

Ok this episode was hard to do… why? Well, we were stuck in a studio on a rainy day while our interview-ee was hanging out on a freaking beach in Mexico!! MAN! We were so jealous. Isn’t technology awesome?? Anyway, our lucky guest this week is Adam Fried from Simply Color Lab & ShootQ! He came on the show to chat about tools for automation, and we definitely had some questions about how to make the most out of client management software.

^^ Ashley and Julie had the chance to hang out with Adam in Las Vegas last week at WPPI!

Key Takeaways

  1. Why should we use automation software? Photographers are super creative, but oftentimes that makes running a business a little difficult for us. These days, it’s not just about who can take the best photo, it’s also about who’s the most organized, who can respond back to a lead faster, etc. Using tools for automation helps us rise above the rest of the pack, because we look more professional, stay more organized, and thus book more shoots. Ashley has mentioned that clients constantly tell her how easy the booking process was from start to finish. They’ve even mentioned that in Yelp reviews. ShootQ’s client management software makes for a great customer experience!
  2. What are some “out of the box” ways to make your client management software work for you? Once your business is organized and you’re using tools for automation, there are a number of ways to use it to your advantage. For example, Adam mentions you can single out certain families according to information from your client questionnaires… so if you wanted to do a sibling shoot, you could set up your ShootQ to find families with over 2 kids and create an email list from that information. Having all that info in the software saves a TON of time!
  3. Get excited for the “new” ShootQ! We didn’t intend this episode to be a ShootQ commercial, haha, but it’s hard to not get excited about all of the changes coming to ShootQ VERY soon! Adam talked a bit about the new systems, and they sound fantastic. First off, they’re taking their time on launching it because they want to make sure it’s perfect. Secondly, they aren’t forcing users to switch over, but if a user decides to switch, ShootQ will help them transfer everything over to the new system. There aren’t plans to turn the old system off anytime soon, which is AWESOME. There are updates to make client pages more mobile friendly, email templates easier, improvements to the app, and so much more!

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It was great to chat with Adam about tools for automation & ShootQ. We will probably have him back on the show once the next-gen ShootQ is launched to give us updates & chat about any questions we have about the new software, so stay tuned for that!

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Download from iTunes Here

Download from iTunes Here